Digital Transformation Services
Digital Marketing
Social Media Marketing is a powerful way for businesses of all sizes to reach prospects and customers. Your customers are already interacting with brands through social media, and if you're not speaking directly to your audience through social platforms like Facebook, Twitter, Instagram, and Pinterest, you're missing out!
We can help you to identify your target audience and where they hang out, and execute a marketing plan which includes activities like posting text and image updates, etc. to drive audience engagement, as well as paid social media advertising.
E-Commerce
Refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. In addition to allowing you to scale up your business to a large audience, E-Commerce offers other benefits which include better customer service, faster and efficient business processes, and reduced paperwork.
Contact us to implement an E-Commerce site quickly and economically on popular platforms like WooCommerce, Shopify and Magento.
Mobile Apps
Offer a variety of advantages for businesses trying to grow their customer base and increase engagement. It builds customer loyalty as it is more accessible and interactive than traditional websites. Apps allow you to resolve customer questions, make them aware of the discounts or offers you are providing. Apps can give the users the ability to share the item they just purchased, or services used, with their online communities, turning it into an easy and fun way for your customers to market your product!
We at Vijay Software, have the expertise and experience to design and implement Android and iPhone apps to suit your business goals.
Big Data Analytics
Big data analytics involves examining large amounts of data from a plethora of sources (mobile devices, social media, E-Commerce). Today, the advent of Internet of Things (IOT) and the development of AI technology has simplified implementation of big data solutions to the degree that even medium to small scale businesses are benefiting from it. Using big data analytics, businesses can take informed decisions and better their operational efficiency.
Example 1: Utilizing company data to identify the need for improvement in existing policies and processes.
Example 2: Utilizing customer data available with the company such as social media streams, credit information, and internal or external consumer research, to improve or develop new products and services. We at Vijay Software have expertise on the techniques of Cloud Computing and Artificial Intelligence (AI) to discover hidden patterns, market trends and consumer preferences, etc. from the big data. It requires a particular setup of physical and virtual machines to process large amounts of data. We are familiar with it.
Self-Service Portal
A self-service portal is a website, consisting of self-service and self-help functions, that enables and empowers the consumer to request services, find information, and register and resolve issues. It’s no secret that today’s uber-connected customers like to find their own answers — on their own timeframe — and most would rather find solutions on a self-service portal than make a telephone call. In fact, 67% of consumers prefer self-service over speaking to a company representative.
Vijay Software can analyze your legacy databases (sales, CRM, billing etc.) and identify user services which are most popular. Next step is to implement a portal where user can log-in and do simple administrative functions like password reset and reporting incidents, to complex actions like downloading software and taking corrective actions in response to issues. A well designed self-service portal is invaluable to user community as it is ‘always on, always connected’.Call us to design and implement a 24/7 User Service portal
Inter Group Collaboration
Collaborative technologies are a combination of powerful online collaboration software that make it possible for real time communication and collaboration between teams regardless of where they may be, With the advent cloud based servers, it has become easy to open up the exclusive database of a dept to others in the organization. Technology now makes it possible for teams to bring their projects into a workspace and allow them share and co-edit documents in real time. Our experienced consultants can review your business process and IT architecture, and identify changes and tools needed to accomplish this.
Contact us for a free consultation
We look forward to helping you with your project. Please fill out the form below or give us a call at: 1-800-845-5148